The empirical results showed that the organizational customer value index was objectivity for the telecom industry.
实证结果表明电信组织客户价值指标体系具有客观性。
The index system contains current customer value index and potential customer value index, and the two indexes contain more than one sub-index.
该指标体系从客户当前价值和潜在价值两方面反映客户价值，客户当前价值指标和潜在价值指标又分别包括多个的子指标。
So a complete organizational customer value index was comformed, which consisted of index indicators, questionnaire for weight, and data acquisition program.
最后提出了一套完善的电信业组织客户价值指标体系，包括体系本身、权重测试问卷和数据采集方案。
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