The resolution took no less than two and a half months, during which time I observed an astonishing inability to leverage the most fundamental of customer service capabilities and customer intelligence tools.
The two companies will begin the work to integrate National as a unit of TI's Analog business, which will have a combined portfolio of nearly 45, 000 analog products, strong customer design tools, and a sales force that is 10 times larger than National's previous footprint.
The combination of Customer Relationship Management (CRM) capabilities and productivity tools give you the ability to easily create and manage customer interactions with everyday tools such as e-mail, shared calendars, IM, video conferencing and document collaboration.