High customer switching costs;

较高怕客户转换成本；

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Secondary data provided a background to the mobile phone industry and an overview of customer switching behaviour in services.

二级数据提供了一个背景，移动电话行业和客户交换行为的概述服务。

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Customer switching costs is one of the key factors to acquire competence advantage and customer loyalty. Improving switching costs and locking in customers will bring companies great profits.

转移成本是获取竞争优势和客户忠诚的关键因素，提高转移成本并锁定客户会带来丰厚的利润。

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He blamed some of the customer switching on rival power suppliers offering attractive introductory deals to lure customers.

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Banks have the dependable infrastructure to provide the security, 24-hour access and customer support that switching to Mobile Money necessitates.

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But it is notoriously ill-suited to high-tech industries that have to tailor each item to a customer's specific needs (as in a data-switching centre or air-traffic-control system) or in which it is crucial that thousands of interrelated components all work correctly together (as in a rocket vehicle).

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