Customer support system is a kind of application software system that is used to deal with information of after service by enterprise.

顾客服务支持系统是企业售后服务领域内的一类信息处理应用软件系统。

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Do you develop your own products, work on customer projects, offer consulting services, or maintain and support a legacy system?

您是在开发自己的产品、从事客户项目、提供咨询服务，还是维护和支持遗留系统？

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Software vendors benefit because system upgrades are simplified, reducing the support costs and ultimately minimizing the costs transferred to the customer.

软件供应商亦可以从中受益，因为系统升级被大大简化，减少了支持成本并最终减少了转嫁到顾客上的成本。

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All Diamond products come with a one year limited warranty, a Diamond guarantee of quality manufacturing experience and a recently upgraded, US based, customer support system.

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The system engineer and customer support teams will be in place and properly trained.

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Once we get significant customer support volume, we will probably want to upgrade to a dedicated CRM system, but for now this works fine.

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