A leader's products must be available at all times, and its support teams must offer the highest levels of customer service.
引领者的产品必须在任何时候都可利用，并且它的支持团队必须提供最高级别的客户服务。
Even within each service, the data from sales or from technical support might not be available to customer service call centers in a form that they can use.
即使是在同一个服务中，来自销售或技术支持的数据也不能直接为客户服务呼叫中心所用。
Before running Lifecycle Manager, customer support should be contacted for the latest available interim fix.
运行Lifecycle Manager之前，应该联系客户支持部门，获取最新的临时修复程序。
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