CTQ usually must be interpreted from a qualitative customer statement to an actionable, quantitative business specification.

一个临界质量通常必须由顾客在商务规范中声明，是可操作的。

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But because its buses are engineered to order for each customer, the company said in a statement, it cannot easily switch its production schedule to fill the gaps left by the delayed order.

但是该公司说，因为公交车是根据每个客户的订单单独设计的，它不能很容易地转换它的生产日程表，去填补延迟订单所产生的间歇。

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This past summer, Exsteam Software completed a project with Merrill Lynch that reinvented the financial giant's customer account statement.

FORBES: Magazine Article

This past summer, Exsteam Software completed a project with Merrill Lynch (nyse: MER - news - people ) that reinvented the financial giant's customer account statement.

FORBES: Building A Better Brand

We can see a clear statement of customer confidence through growth in both our order book and backlog.

FORBES: Alcatel-Lucent Confirms CEO Exit; Posts Q4 Loss; Shrs Off