It not merely exists in the file or file of the catalogue, publicity materials, customer service record, but exists in the procedure, course, practice and convention of customer relation management.

它不仅存在于产品目录、宣传材料、客户服务记录的文件或档案中，还存在于客户关系管理的程序、过程、实践和惯例之中。

youdao

Provide service interfaces, which allow consuming applications to use this centralized system as IBM's single customer record creation and customer information source for all IBM customer information.

提供服务接口，从而允许服务使用应用程序将这个集中的系统作为 IBM 所有客户信息的单一客户记录创建和客户信息源加以使用。

youdao

Updating a customer quote is a business service, updating a record in a database isn't.

更新客户的报价是一个业务服务，而更新一条数据库中的记录则不是。

youdao

Only customer service staff are allowed to record telephone conversations and both caller and staff members were informed.

BBC: Norfolk County Council warning over secret recordings

Stellar references, an impeccable record of customer service and an active development cycle with new features constantly in the pipeline are a must.

FORBES: 'Tis the Season to Budget for CSR Success

There is a big difference between finding disgruntled customer posts and having an end-to-end system that can automatically discern which posts warrant response, record them in the customer service and CRM system, route them to the right subject matter expert or agent, and report on the result.

FORBES: Social Business Can Kill You