The study of this text emphasizes on the application of knowledge discovery in the classification of textual records on the customer service in the communication industry.
本文的研究着重于知识发现在通信行业客户服务文本记录分类这一问题的应用上。
To support personalized requirements from customers in service integration, a novel description method for personalized customer requirements based on classification in put forward.
为了在服务整合中支持顾客的个性化需求，提出一种基于顾客需求分类的顾客个性化需求描述方法。
The location of the store, the arrangement and the classification of the commodities is convenient for the customer service.
店铺位置、店内的布置和商品的分类都为顾客服务增加了便利。
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