With strong communication skills, customer service capabilities.

具有较强的沟通能力、客户服务能力。

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You can test the two-way form capabilities by entering a value in the Policy number field in the customer service rep's window.

您可以通过在客户服务代表的窗口中的Policy number域中输入一个值来测试双向表单功能。

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Chat and E-mail capabilities: Both Store and Retrieve collaboration (E-mail), and Directed collaboration (chat) help reduce customer service costs.

聊天和电子邮件功能：Store and Retrieve协作(电子邮件)和Directed Collaboration(聊天)有助于减少客户服务成本。

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The application, called Genesys Connect for Service Cloud, will integrate with the Salesforce.com platform to allow for voice and multi-social network customer service capabilities.

FORBES: Genesys Teams Up With Salesforce For Customer Service

In recent quarters, we have also been deemphasizing our retail stores in order to focus on our e-commerce business and enhance our operational strength and customer service capabilities.

FORBES: Mecox Lane and E-Commerce in China

The resolution took no less than two and a half months, during which time I observed an astonishing inability to leverage the most fundamental of customer service capabilities and customer intelligence tools.

FORBES: 5 Stupefying Statements from the CRM Call Center (and what to do about them)