Effective use of project management disciplines at the project and program levels improves customer satisfaction, reduces the number of risks and problems, and increases success.

有效地在项目和计划层面利用项目管理学科可以提高客户的满意度，减少风险和问题的数目，增加成功的概率。

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Concept program customer satisfaction, payment of medium-term models, the scene after the overall plan to deepen the design.

概念方案客户满意，支付中期款，现场复尺后进行整体方案深化设计。

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According to the report, 7 Days has grown its bookings an average of 140% every year since 2006, monitors customer satisfaction, offers a loyalty program like US and European chains, and does the social networking thing. 7 Days uses its customer base and online booking platform to cross-sell airline tickets and car rental serives, so it benefits from a one-stop shopping convenience.

FORBES: China Travel Growth Bullish for Ctrip.com, 7 Days