Perceived service quality, transactional customer satisfaction and cumulative customer satisfaction form a closed loop, to some extent each other.
感知服务质量、交易性顾客满意、累积性顾客满意之间形成了一个闭环，在一定程度上互为因果。
Values are about behaviors, taking the form of statements like "we'll never sacrifice customer satisfaction for short term profit" or "we always thank the customer for choosing us."
价值与行为有关，采取像“我们永远都不会靠牺牲客户的满意来换取短期利益”或“对于客户选择了我们，我们永远保持感激”之类的话的形式。
Nowadays some have added another letter to form AIDA (s) : s -satisfaction -satisfy the customer so they become a repeat customer and give referrals to a product.
现在还多了另一个单词aida (s)，最后的s是satisfaction的简写，意思是满意度，就是说使用户满意可以让用户变成重复客户。
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