Listen customer feedback, deal with customer complaint, maintain customer satisfaction.
听取客户反馈，处理客户投诉，维护客户满意度。
Customer complaint is the psychological receipt and reaction when the customer's request is in poor satisfaction and the contentment of the customer is very low.
顾客抱怨是指顾客对其要求已被满足的程度的感受比较差，顾客满意度很低时，产生的心理感受以及做出的反应。
Dealing with customer feedback and complaint, building strong long-term relationship to continue improving customer satisfaction.
及时处理客户异议和投诉，以提高客户满意度，建立长期、良好、稳固的区域客户关系。
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