Good logistics management will ensure efficiency and promptness of service, resulting in customer satisfaction and retention.

良好的物流管理，确保服务效率与快捷，使客户满意和保留。

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For the complexity and variability of customer retention and loyalty management, how to build a well-structured service assurance model is a practical problem.

鉴于客户保持及忠诚度管理的复杂性和多变性，如何建立一种优良结构的业务保障模型成为一个现实问题。

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With respect to these forward-looking statements, management has made assumptions regarding, among other things, customer and network usage, customer growth and retention, pricing, operating costs, the timing of various events and the economic and regulatory environment.

ENGADGET: T-Mobile USA Q3 2012 earnings: Revenue drops 6 percent to $4.9 billion, profit down 15 percent