Management platform: adopt ERP management system from SAP company, where management level and customer response time are improved significantly.

管理平台：采用SAP公司的ERP管理系统，大幅度提升了企业的管理水平和和对客户的响应速度。

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But many of these steps involve accessing resources that may or may not be available at the time the customer places the order, or whose response time may be unpredictable.

但是这些步骤中的许多步骤都需要访问一些资源，这些资源在客户下订单时可能可用也可能不可用，或者这些资源的响应时间可能无法预料。

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Once the non-functional requirements of a system (load capacity, average response time, peak-load response time, and so on) have been met the application can be deployed and the customer is satisfied.

只要满足了非功能性需求(负载能力、平均响应时间、峰值响应时间等)，应用程序就可以部署，用户也会觉得满意。

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This is a relatively subtle way by Time Warner Cable to test customer response.

FORBES: Time Warner Cable Tinkers With Pricing, Stock Should Slip To $66

Time Warner Cable is finally testing out customer response to its broadband usage-based pricing.

FORBES: Time Warner Cable Tinkers With Pricing, Stock Should Slip To $66

In October 2011, Heinz also introduced limited time Heinz Ketchup Blended with Balsamic Vinegar, but due to overwhelming customer response, the company decided to permanently add the ketchup to its portfolio of products.

FORBES: H.J. Heinz's Earnings To Show Growth But Slimmer Margins