The Banker has started collecting retail customer Numbers, but fill rates are still low - this should improve over time.

银行家杂志已经开始收集零售客户的编码，但填充率仍然很低，随着时间的推移将会改善。

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Banks are experiencing higher customer churn rates and the survey revealed a significant shortfall between consumer service demands and the current capacity of Banks to meet those demands.

银行业正在遭受更高的客户流失率，调查也揭示了在客户要求的服务和目前银行能满足他们的需求的能力有明显的下降。

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Customer transactions, interest rates changes, orders from suppliers, logistical difficulties, and unexpected external events from hurricanes to strikes, can all impact a business.

客户事务、利率更改、供应商订单、物流难题以及从飓风到罢工的意外外部事件全都会影响企业。

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We have been determined to improve customer satisfaction rates in our eight years running this railway.

BBC: Rail fare 'dissatisfaction' grows, survey suggests

The company is also boosting store staffing levels to drive better service, which Collins says should also drive same-store sales and customer conversion rates.

FORBES: Magazine Article

They rates banks based on customer satisfaction, stability (state-by-state failure rates), availability of high interest rates, and size of the banking community (more choices is better).

FORBES: Looking Back At Bank Failure Rates