We use Windows Terminal Server as a thin client to operate our three main software applications: Microsoft Office, QuickBooks and GoldMine, a customer relationship management program.

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Prior to serving as a VP and Principal Analyst at Forrester for enterprise apps strategy and contract negotiations, he headed up the customer relationship management (CRM) analyst relations program for PeopleSoft.

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Our biggest success through this program has been our upgrade to version 7.0 of the SAP Customer Relationship Management (SAP CRM) application.

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