而顾客需求知识(Customer Need Knowledge)就是反映销售人员对顾客需求和偏好判断的准确性。所谓顾客需求知识就是销售人员能够准确识别消费者需求的准确性(Homburg ,Wies...
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The reasonableness and knowledge of the customer, request the design to the product and production to carry on participate, satisfy oneself's need thus and with maximum limit.
顾客的理性和知识性,要求对产品的设计和生产进行参与,从而最大限度地满足自己需求。
In order to obtain customer knowledge, enterprises need to make an effort in the following: (1) Set up effective customer's way of communication and channel, and collect customer knowledge;
为了获取客户知识,企业需要在以下方面做出努力:(1)建立有效的客户沟通方式和渠道,收集客户信息;
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