Customer Relationship Management; Knowledge Management; Customer Value; Customer life cycle.

客户关系管理；知识管理；客户价值；客户生命周期。

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Can say users from the network management is an indispensable link in the customer life cycle.

可以说用户离网管理是客户生命周期中一个不可缺少的环节。

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The cycle of the value pursuit in customer life also forms value chain cycle of Customer Lifetime Value.

周而复始的顾客生活活动的价值追求，又形成顾客生涯循环消费价值链。

youdao

Just one customer, Metropolitan Life Insurance, will route about 23 million dental claims through ACS, cutting its costs by a third.

FORBES: The human factor

If a brand's meaning is positioned on a job to be done, then when the job arises in a customer's life, he or she will remember the brand and hire the product.

FORBES: Book Excerpt

Marc says most companies are focused on the cost-per-acquisition (CPA) of a customer instead of the life-time-value (LTV) of customers.

FORBES: The Secret to Acquiring Profitable Customers on Facebook