First of all, construction of customer knowledge management model.

首先，客户知识管理模型的构建。

youdao

Then, the problem of customer knowledge management foundation is studied.

然后，研究了顾客知识管理的基础问题。

youdao

The object of this paper is customer knowledge management of economy hotel.

本文的研究对象是经济型酒店的客户知识管理。

youdao

Consumer Marketing, Customer care, Social Commerce on the consumer engagement side and knowledge management, policy management, employee onboarding, employee networking and profile manager on the enterprise collaboration side are some of the business ready applications you might want to consider before making a decision.

FORBES: InfosysVoice: Choosing an enterprise-class, business-ready social media platform

Oracle has many overlapping and competing assets for CRM and customer service as well as for point solutions (ex email, chat, knowledge management).

FORBES: Connect

The acquisition of InQuira provides Oracle with a complete knowledge-management suite, integrated with self-service support, online customer forums and agent-assisted CRM.

FORBES: Oracle Rolls To $37 With Push From InQuira