It is a global provider of complete customer contact solutions that support multiple channels, including voice, E-mail, web, wireless and VoIP, through a unique open interaction infrastructure.

这是一个全套顾客接触解决方案的全球供应商，这些方案支持多种渠道，包括声音、电子邮件、网站、无线和VoIP。采用的是一种独特的开放式互动基础结构。

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