洪正芳等 (1998)及郑博文等(1998)指出传统的品质机能展开,对于顾客要求品质的权重(weight) 或重要度(customer importance)的计算是以顾客对要求品质的期望程度为參考依 据,然而此种思维除了无法指出当顾客未受到期望的服务时所可能产生的不满之外, 在...
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Importance of Customer Service 客服的重要性
importance of customer requirements 顾客需求的重要性
customer needs importance 顾客需求重要度
importance-customer 重点客户特征
Get customer review and evaluation on business processes and use cases so that you understand the frequency and importance of each proposed test case.
让客户检查和评价商业过程并使用实例以便你懂得每一个被提议的测试实例的频率和重要性。
The importance of developing customer loyalty is part of the unwieldy crisis airlines face today as charging additional fees is viewed by them as one of the top tactics to increase revenues.
今天,当额外费用的收取已经成为增加收入的重要策略时,提高客户忠诚度的重要性成为了当今航空公司面临的巨大危机。
Re-evaluate the importance of each key customer segment and feeder market in the marketing mix.
重新评估各个主要客户市场的重要性和客源市场的混合。
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