All good targets should have multiple criteria relating to critical factors such as time, money, quality and customer feedback.
所有好的目标都应该有多个与时间、金钱、质量、顾客反馈等关键因素有关的标准。
Customer feedback should be viewed as an opportunity for change.
客户反馈应该视作为改变的机会。
Put simply, this is another way of crowd-sourcing customer feedback.
简单的说,这就是另外一个收集客户反馈的群众外包手段。
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