It turned out that one of the lines had an errant semicolon, which turned into a serious glitch in the customer's unique configuration of computers.

FORBES: Saving Software From Itself

Once connected, HTC technicians can run remote diagnostics, push common device and network configuration settings, and remotely control the customer's device to resolve issues.

ENGADGET: Verizon updates Revolution with Remote Diagnostics, HTC turns to LogMeIn

Yet another customer uses our chips in casino gaming systems to keep track of user data, configuration settings and transaction data.

FORBES: Nanotech Meets Computer Memory