By using frequent terms analysis available in InfoSphere Warehouse, the company could create a report showing correlated terms extracted from customer complaints for a certain product model.
通过使用InfoSphere Warehouse中的常见词分析，公司可以从客户对某一产品型号的意见中提取出相关的词，并在报告中列出它们。
Assist CRM Manager in compiling customer complaints files, providing analysis and reports, reporting to DM managements and providing advises or proposals to solve the case.
协助客户关系经理处理投诉文件，投诉分析报告，并向管理层做好汇报及给予分析可解决方案的建议。
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