Customer classification is the base of the implement of CRM in commercial banks. It's the precondition to analyze and forecast customer's pattern of consumption, and the premise of personalized marketing services and management.
客户分类是商业银行实施CRM的基础,是分析和预测客户消费模式、建立个性化营销服务体系和差异化管理的前提。
参考来源 - 基于贝叶斯网络分类器的商业银行客户分类模型研究 （研究生论文）This thesis is mainly divided into four parts and explained. Part one mainly explained the relevant theories of customer value, whichconcluded the theories of customer delivered value, customer classification, drivefactor and so on.
本文主要分成四个部分进行阐述：第一部分主要是对顾客价值相关理论进行阐述，其中主要包括：顾客价值让渡理论、顾客分类理论、顾客价值驱动因素理论和顾客关系管理理论。
参考来源 - 家电企业顾客价值研究及营销思考The central of this thesis is the application of Data Mining in telegraphic customer classification.
本文研究的主要内容是数据挖掘技术在电信客户细分领域的应用。
参考来源 - 数据挖掘在电信客户细分领域的应用·2,447,543篇论文数据，部分数据来源于NoteExpress
The paper discussed a model of customer classification based on Fuzzy ISODATA in CRM system.
探讨了在CRM系统中，基于模糊ISODATA的客户分类模型。
In the insurance industry, customer classification is the basis for differentiated marketing.
客户细分是保险行业进行差异化营销的基础。
Customer analysis is the basis of CRM and customer classification is an important item of customer analysis.
客户分析是客户关系管理的基础，而客户分析的一项重要内容是客户分类。
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