I would like to thank Ms. Renuka Chekkala for reviewing this article and for her support and mentoring through several customer cases.

我要感谢 Renuka Chekkala 女士对本文的审阅，以及她通过若干客户案例提供的支持和指导。

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In some cases, U.S. industry has lost sight of customer needs in designing products.

在一些情况下，美国工业在设计产品时忽略了顾客的需求。

《柯林斯英汉双解大词典》

Corrugated cases are generally delivered flat to the customer.

瓦楞纸箱通常以平装形式交付给客户。

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The 10:30AM keynote on Human Resources Meets Enterprise 2.0 and the Cloud, plans to present customer cases on the topic.

FORBES: A Packed Agenda On HR Collaborative Technologies And SocialCRM At Enterprise 2.0 Conference Santa Clara

If the industry had a history of playing fair, perhaps more sympathy would be engendered by the revelation of customer cases like this.

FORBES: Merrill Lynch Settles Customer Suitability Case Despite Apparent Profitability

In these cases, the formula can be confused, misused, and abused, much to the detriment of the business, and in many cases the customer as well.

FORBES: The Dangerous Seduction of the Lifetime Value (LTV) Formula