As previously mentioned, the OTAs have built up their unique product capabilities behind an expensive infrastructure of supplier management, merchandising and customer care teams.

如前文所述，在线旅行社建立独特产品体系的背后是用于供应商管理、产品推广和客服团队等基础设施的不菲投入。

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To complete the BPA designation, students are required to take courses in customer service, the fundamentals of health insurance, and care management.

要通过BPA认证，学员们要求参加客户服务，基本健康保险知识及陪护管理的课程训练。

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To seek better results from the customer relationship management, efforts in customer identification & analysis, customer care, and providing customized services to meet specific needs should be made.

而客户关系管理的深化实施包括识别和分析客户、做好客户关怀、提供定制化服务，以满足每个客户群体的需要。

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LogMeIn (NASDAQ: LOGM) provides essential cloud-based services to individuals, businesses, and IT organizations for remote access, collaboration, customer care, and remote IT management.

ENGADGET: Verizon updates Revolution with Remote Diagnostics, HTC turns to LogMeIn

Consumer Marketing, Customer care, Social Commerce on the consumer engagement side and knowledge management, policy management, employee onboarding, employee networking and profile manager on the enterprise collaboration side are some of the business ready applications you might want to consider before making a decision.

FORBES: InfosysVoice: Choosing an enterprise-class, business-ready social media platform