iPerceptions, a provider of web-focused Voice of Customer analytics, today made available the Hospitality Industry Report Q2 2009.

iPerceptions主要提供以网络为中心的消费者数据分析，他们在8月12日 发布了酒店业2009年第二季度的报告。

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Analytics can yield interesting and useful customer insights to understand customer trends and behavior and to make sure that customers know about specific and targeted offers.

分析方法能够得出有趣并且有用的深层客户数据，这有助于理解客户的趋势和行为，并确保客户了解优惠政策和奖励。

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For example, a business analyst might create an analytics flow to extract structured information from customer e-mail or call center reports.

例如，业务分析师可以通过创建一个分析流，从客户电子邮件或呼叫中心报告中提取出结构化信息。

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Julio Hernandez is global lead for customer analytics for Accenture.

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In the San Jose area, where there are 7, 700 computer science jobs posted, there is a listing at Netflix in Los Gatos for a data science engineer who can do customer analytics.

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The recent incident of Target using customer analytics to determine that a teen was pregnant before her father knew is an indication of how much companies actually know about us and our activities.

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