三、服务品质与顾客满意 行销导向的焦点在于满足市场客户需求，所谓顾客导向品质(Customer-driven quality)， 就是强调由顾客界定品质，任何机构对顾客与市场需求必须具备高度敏感性，力求了解顾客 的需求与感受，因此建立回应机制是很重...
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Quality function deployment (QFD) is a widely used customer-driven quality, design and manufacturing management tool.
质量功能展开(quality function deployment, QFD)是一个广泛应用的顾客需求驱动的设计、制造和质量管理工具。
Uphold the integrity of management, customer demand-driven, we are committed to providing our customers with high-quality competitiveness of goods and services.
坚持诚信经营，以顾客需求为导向，我们致力为客户提供高品质有竞争力的商品和优质服务。
Crucial to our success is a commitment to being customer-centric, technology driven, global in scope, focused on new products and services, and cost, quality and safety fanatics.
要取得成功，关键是致力于：以客户为中心、注重技术、着眼全球、重视新产品开发和服务、节约成本、控制质量和确保安全。
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