This article describes the CTI technology, and introduces its application in the medical field, at last designs a voice communication system on the medical information.
本文首先描述了CTI技术，并介绍其在医学领域中的应用，最后给出了一个具体的医疗信息声讯系统方案。
This paper introduces the design of Zhenjiang telecom custom service center system, such as user requirement analysis, general specification, CTI platform and software design.
本文从需求分析、总体架构、CTI平台、软件设计等几方面介绍了镇江电信客户服务中心系统的设计方案。
Call center is a complicated information system, which integrates CTI (Computer Telephony Integration) techniques, Program Controlled Switch technologies, and Network technologies.
呼叫中心是一个集计算机语音集成技术、程控交换技术、计算机网络技术于一体的综合信息系统。
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