With CRM technology, marketers can sift through databases using precise search tools to get the information they need.

有了CRM软件的支持，商人能够通过精确的搜索工具筛选出他们所需要的信息。

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This paper discusses some of the key technologies in the implementation process of CRM systems in financial industry, meanwhile studies the bank CRM technology which basing on data-mining in detail.

本文具体探讨了金融行业的客户关系管理系统在实施过程的若干关键技术，同时对基于数据挖掘的银行客户关系管理技术进行了研究。

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However, as mentioned above, CRM is not just a technology but rather a comprehensive, customer-centric approach to an organization's philosophy of dealing with its customers.

然而，就像上面提到的，CRM不仅是一种技术，而是一种综合的、以客户为中心的与客户打交道的理念。

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But I think social CRM technology will do something greater for business.

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But the greatest increases in productivity have come with internet technology, hosted CRM, social media, immediate response, local presence, and telephony tools integrated together.

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With social CRM in sight, this social technology arms race is the start of something very big to come.

FORBES: The Social CRM Arms Race Heats Up