Analytical CRM generally makes heavy use of data mining and other techniques to produce useful results for decision-making.
分析性CRM通常大量使用数据挖掘和其它技巧为决策提供有用结果。
Analytical CRM USES data mining to analyze the data of customers and predicts their purchasing action.
分析型CRM使用数据挖掘技术对客户数据进行分析，并预测客户未来的行为。
We put forward data mining procedure and its application field among CRM after describing the conception and frame of CRM and various data mining technologies.
在了解CRM的概念和框架、数据挖掘的各种技术后，还必须了解数据挖掘在CRM中的应用流程和应用的业务领域。
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