通过问卷调查、访谈、处理顾客投诉等方法或渠 道确定顾客关键需求（CCR, Critical Customer Requirements）, 并整理出关键质量特性CTQ。
基于4个网页-相关网页
6西格玛物流所解决的问题是从顾客端分解而来的，项目的完成将支持关键顾客（Critical Customer Requirements，CCR）要求的实现。
基于2个网页-相关网页
CCR-Critical Customer Requirements 支持关键顾客要求
In order to really understand customer requirements, it is critical to have an open and honest, and probably deep conversation about what is happening between the business and the project.
为了真正理解客户需求，要展开对业务和项目坦率、诚实并且可能是深入的谈话，这是关键。
Customer requirements, purchase cost, convenience and communication are critical problems China press industry must solve while developing and cultivating rural book markets.
顾客需求、购买成本、便利与沟通是中国出版产业挖掘和培养农村图书市场必须研究的四个关键性问题。
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