Marketing as a conversation: Engagement with end users and customers through social computing, transforming marketing from broad-brush communication to thousands of individual conversations.
对话式营销:通过社会计算与最终用户和客户进行约定,将营销从“撒大网”的沟通模式转换为成千上万的单独形式的对话。
What they really need to understand is that the conversation and word of mouth are the key to marketing.
他们真正需要了解的是,交流和语言表达将会是营销的关键。
Pattern 3: Marketing as a conversation.
模式3:对话式营销。
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