Unstructured customer conversation content is very difficult to map to enterprise transaction and master data management systems, which form the core of enterprise business application software.
The new Dolby TrueHD coding solution enables facilities to integrate the benefits of 96 kHz playback quality audio into the final master while simultaneously reducing the incidence of digital artifacts introduced during the content-creation process.
But the popularity of Tumblr and Twitter has shown that, when it comes to creating content, many writers prefer simplicity and built-in sharing to something more flexible but harder to master.