Although online retailing has existed for some twenty years, nearly half of the internet retailers still fail to receive satisfactory feedback from consumers, according to a recent survey.
根据最近的一项调查，尽管网上零售已经存在了大约20年，但近一半的网上零售商仍然没有收到满意的消费者反馈。
Developers and other asset consumers can also use it to rate assets or services and provide textual feedback.
开发者和其他资产消费者同样可以使用它来评估资产或者服务，并提出文字反馈。
Instead, companies should use these tools to get the consumers involved, inviting them to participate in marketing-related activities from product development to feedback to customer service.
公司而是应该利用这些工具将消费者牵扯进来，邀请他们参与市场营销的相关活动，从产品开发到对消费者服务的反馈。
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