Results demonstrate that under the Internet condition, customer relational benefits have a strong positive influence on customer satisfaction and other marketing outcomes.

研究发现，网络环境下顾客对关系利益的评价显著影响着顾客的满意度，并且成正相关关系；

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In addition to Seymour, the shop's owner, another customer, Dan Haslauer, also was listed in critical condition at a Utica hospital.

WSJ: Cops kill suspect in deadly NY shooting rampage

Although such a condition would normally be detected during routine servicing, the recall has been ordered to minimise customer concern.

BBC: Mini Classic in safety recall