CTI technology is computer telecommunication integration.

CTI技术是指计算机电话集成技术。

youdao

Call Center is a typical CTI (Computer Telecommunication Integration) technology integrating voice, video and data, aiming at fast and efficiently transmission over the public communication network.

呼叫中心是一种典型的计算机与电话语音的集成技术(CTI)，通过在公共通信网络上集成语音、视频和数据，使信息能够高效快速地传递。

youdao