The result of the survey clearly indicates that many employees were well prepared in business knowledge and computer skills, but lacked interpersonal skills to interact gracefully with customers.
调查结果清楚地显示很多员工在商业知识和计算机技能方面准备充足，但是缺乏与客户得体沟通的人际交往能力。
They have to stress on the education of academic certificates, professional ethics, professional knowledge and skills, computer and foreign language knowledge.
高校图书馆工作人员应加强学历教育，职业道德教育、专业知识和技能的教育、计算机和外语知识教育。
After graduation, the students grasp the business knowledge and skills, can use English and computer proficiency in international business and secretarial work.
该专业学生毕业后掌握商务运作的知识与技能，能熟练运用英语和计算机从事国际商务及秘书工作。
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