Call center is a complicated information system, which integrates CTI (Computer Telephony Integration) techniques, Program Controlled Switch technologies, and Network technologies.
呼叫中心是一个集计算机语音集成技术、程控交换技术、计算机网络技术于一体的综合信息系统。
Call Center is a typical CTI (Computer Telecommunication Integration) technology integrating voice, video and data, aiming at fast and efficiently transmission over the public communication network.
呼叫中心是一种典型的计算机与电话语音的集成技术(CTI)，通过在公共通信网络上集成语音、视频和数据，使信息能够高效快速地传递。
Professor bai yincai, graduated from tsinghua university in 1961, is the vice - president of academy of computer science and technology, and president of engineering center of golden bridge network.
白英彩， 教授， 1961年毕业于清华大学，现任计算机科学技术研究院副院长、金桥网路工程中心主任等职。
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