The general process of engineering design problem's solving is investigated, and a decision-making model, 2 + 3 model, is presented to cope with large-scale and complex engineering design problems.

研究了工程设计问题求解的一般过程，提出了大规模复杂工程设计决策的2 + 3模型。

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Unlike traditional automation, self-learning autonomic tools are able to understand and replicate complex decision making processes and behave in a similar way to the human cognitive process by constantly learning new ways of handling IT problems.

FORBES: Outage Prevention: Taking Humans Out Of The IT Equation