Email giant MSN is facing a barrage of complaints from Hotmail users who claim emails have been deleted from their accounts.

近日有Hotmail用户反映他们账户中的邮件被删除，电邮巨头MSN被推到风口浪尖。

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The complaints system swings into action as soon as a claim is made.

一有人投诉，投诉机构马上开始运作。

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But despite complaints, the contractors claim the apartments are safe and have refused to pay compensation.

面对投诉，承包商竟称房屋仍然安全，并拒绝赔偿。

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In England, private citizens are allowed to file complaints against foreigners whom they claim committed war crimes.

CENTERFORSECURITYPOLICY: Defending freedom's defenders

The Independent Police Complaints Commission is investigating the claim.

BBC: Student Alfie Meadows charged with violent disorder

The Press Complaints Commission later rejected a privacy claim from Mr Terry.

BBC: New Scotland Yard sign