When doctors occupy a service niche like the chambermaid in Las Vegas or the school teacher in Chicago, the expectations and compensation of the physician-worker will be defined in ways that may make the benefits of collective bargaining appear very attractive.
Pensions Minister Malcolm Wicks has told BBC Wales he did not not want to raise expectations of compensation for the 800 former Allied Steel and Wire (ASW) workers who lost their jobs and pension entitlements when the company collapsed in July 2002.
With the benefit of foresight, good compensation planning, and straightforward communications, expectations can be successfully managed for the benefit of the shareholders and the executives and employees alike.