Communication flows according to the formal chain of command, both upward and downward.
沟通信息按照正式的指挥链流动,既可以上行,也可以下行。
Communication flows from internal to external, and clarity improves as an expectation goes from perceived to stated.
交流由内到外产生,并且当期望由领会到明确过程中清晰度提高了。
Good communicators also understand that communication flows are most powerful when they are three way: down, up and across the Organisation.
同时,好的沟通者知道,沟通流程在向下、向上和跨部门三种形式的沟通中是最具力量的。
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