The other side of the coin is giving back to the social Web or an enterprise collaboration environment.

FORBES: Are You Collaboration Savvy?

These are features useful for a particular category of social business metrics that focus on improving the vitality of the collaboration environment and the level of online engagement between employees.

FORBES: Corporate Microblogging Helps Employees Migrate Work Conversations Online

This collaboration services seems to be the British equivalent of the US secure collaboration environment described by Grant Schneider, Deputy Director of Information Management and CIO at the Defense Intelligence Agency (DIA).

FORBES: UK Uses Cloud Computing for Secure Collaboration