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When charges were subsequently brought against a clerk who had asked for a bribe, the others realised that Mr Bhatti meant business, and buyers and sellers reported a sudden improvement in service.

一旦针对索取贿赂的官员的指控随后被提起，其他人会意识到巴蒂先生是认真的，而且买卖双方对服务质量的报告会突然改善。

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Clerk: Would you like online banking service?

职员：您想开通网上银行服务吗？

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To simplify matters, he suggested dedicating a single pharmacy clerk to insure prompt service and to set up a system he can experiment against, Toyota-style.

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Truth be told, three or four of those minutes were spent thanking the very pleasant clerk for the vastly improved service.

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The second and third unhappiest jobs are customer service associate and clerk.

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