The classification of customer is the basic and crucial link of implementation of CRM. Generally, to make a large customer base into small groups by clustering analysis techniques.
客户细分是客户关系管理的基础,也是实施客户关系管理的关键环节。
参考来源 - 基于数据挖掘的客户关系管理研究·2,447,543篇论文数据,部分数据来源于NoteExpress
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