Organizational Citizenship Behavior (OCB) is a kind of contextual performance.

组织公民行为是关系绩效的一种形式。

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The motive of organizational citizenship behavior is a problem that has not been studied sufficiently.

组织公民行为的动机是一个尚未得到充分研究课题。

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Objective To investigate the relationship between personnel satisfaction and organizational citizenship behavior.

目的研究员工满意度等因素与组织公民行为之间的关系。

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Quite a bit of research suggests they do: Several studies have provided evidence that firms offering such practices have higher levels of employee retention, organizational citizenship behavior, and work attitudes.

FORBES: Are Family-Friendly Workplace Practices Worth Their Money? New Evidence

To conclude, firms that had implemented a bunch of family-friendly practices fared well as a result of the increased employee retention, citizenship behavior, and improved work attitudes, but the amount of money they had to spent on the practices exactly equaled the financial benefits that resulted from them.

FORBES: Are Family-Friendly Workplace Practices Worth Their Money? New Evidence