The core reason for customer device returns at Cincinnati Bell was poor user experience.
FORBES: Improved Android User Experience Saves Half A Million Dollars
Data center companies Equinix and Cincinnati Bell-owned CyrusOne have also said they are exploring REIT status.
FORBES: REITs Boom As More Industries Discover This Tax-Friendly Structure
Three and a half years ago Gary Fuller was vice president of operations for a Cincinnati Bell affiliate.
FORBES: Magazine Article
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