Outlines can be used for specifications, legal briefs, product plans, presentations, screenplays, directories, diaries, discussion groups, chat systems and stories.

"大纲"可用于规范, 法律条款, 产品计划, 演讲稿, 电影剧本, 通信录, 日记, 讨论组, 聊天系统和小说等." 大纲处理器"是指使用户能读,写,识别"大纲"结构的程序.一些示例OPML文档: 播放列表, 规范, 演讲稿.

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These are provided most notably by E-mail systems, chat services, and file-transfer facilities that offer nearly instant transfer of data, messages, music, photos, and videos.

这些功能主要由电子邮件系统、聊天服务以及文件传输工具来提供，以接近实时的速度传输数据、消息、音乐、图片和视频。

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Services are getting richer, too, with features that include rich media capabilities, reviews and ratings, product recommendations, social media, click to call or chat and loyalty systems.

由于多种媒介相互融通，如评论、打分、产品推荐、社会网络媒体、即点即拨、即点击聊以及客户忠诚度系统，使得提供的服务越来越丰富了。

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Younger users tend to prefer the more spontaneous SMS or chat systems as a primary method of communicating.

FORBES: Facebook Messages Isn't A Gmail Killer -- And That's The Problem

Give credit to chat boards, online ratings systems and word of mouth among startup executives.

FORBES: How to Launch a Billion Dollar Startup on a Shoestring

They like having a conversation to get their questions answered, via phone and live chat, but they hate waiting for help, they scream at voice recognition systems and they detest when live chat takes minutes, instead of seconds, to answer their questions.

FORBES: Customers Don't Want To Talk To You, Either